23 of 25 people found the following review helpful
Failed after 4 months and six uses and never making the promised Xmas Turkey. When I tried to contact seller I got this message through Amazon's Message System
We have changed our email address, for any messages please use the online Amazon message system or you can now contact [e-mail address removed] T:01978855509
Exactly that - unedited.
Rubbish product followed by useless customer service.
PS Why cannot I give it zero stars
I bought this printer in October 2010 on behalf of a charity's training team.
At the same time, I used Amazon's "Find Compatable Ink" link to order spare cartridges. Sadly the link recommends the wrong cartridge for this printer. Number 1 recommendation is HP 12A. The correct cartridge is 36A.
Amazon have agreed a refund, even after 4 months, but the angst that this has caused myself and my volunteer colleagues will not be compensated.
Good printer but beware Amazon advice.