Unhappy with item, they really have a awful aroma . . . used Febreze but appear to have made it worse - now a synthetic perfumed duck smell ! These also go very flat during the night and of course when you plump you puff the smell. I would say these are on the soft side rather than medium. Sadly not for us; yet more money wasted on unsuitable pillows.
Brought this charger back in May 2013 and was very happy with it for some time, sadly now it doesnt work properly, I think the problem is with the bit that connects to the phone; it has to be wiggled to get any kind of charge and stops without you realising...... very annoying..