This product arrived promptly and was exactly as described. I particularly like the Sensitive setting and the softer brush. My only criticism would be that the cable on the rechargeable unit is too short and will not reach my husband's razor socket beneath the light over the mirror. I have to stand the rechargeable unit on a box on top of the Vanity Basin surround. Apart from this shortcoming it is perfect and I would recommend the toothbrush to anyone.