9 of 9 people found the following review helpful
Written with passion and humanity this short book cogently articulates fundamental truths. Most importantly for me, it challenges organisations to recognise and embrace complexity rather than impose dehumanising mechanistic structures and processes. The authors accurately identify the entrenched attitudes, behaviours and events that destroy self-esteem, stifle potential and ultimately inhibit performance. They also present an alternative way for those who are brave enough to acknowledge the false premises of much conventional wisdom. This book should be essential reading for all business managers who aspire to engage their people in the enterprise.