3 of 3 people found the following review helpful
With fortuitous timing, 'No More Consultants' shows us how we can simply find out where the best performance is in our organisations - across a range of practices - and also where the other people are who are keen to learn from it.
Without the need for pricy external consultants!
They use two simple diagrams - the 'River Diagram' and the 'Stairs Diagram' - to enable this virtuous circle of learning and sharing.
This is a detailed and practical book, with a number of case studies. The authors agree that their approach does indeed have some parallels with Balanced Scorecard, with Appreciative Inquiry, with APQC's self-assessment questionnaire etc.
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