17 of 17 people found the following review helpful
Ordered two shrugs, brown and cream in size 12/14. Brown one exactly what I wanted, but the cream one, though with the same size label, was definitely a smaller size. I E-mailed the supplier, detailing the measurements, which were quite different, and asking how I could return the cream one and either have it refunded or replaced and have had NO REPLY from them. I find this attitude unacceptable and will not buy anything from Paper Moon in the future. It also seems that they have no returns policy through Amazon so I am stuck with it. It was not very expensive, but that is not the point - they should treat their customers better.