The product is good but the packaging all but destroyed it The mattress was bound with tight plastic ties then wrapped in a type of cling film then stuffed into a box. The mattress has remained out of shape at the edges. I did not have time to send the item back as I needed to use it straight away. I had the same product from another seller and it had been packed really well into a plastic bag and arrived perfect. Don't ruin a good product by rubbish packaging.