13 of 16 people found the following review helpful
Very disappointed - a great product ruined by a glaring defect. Battery no longer charges at all after less than 12 months rendering the toothbrush useless.
These are not cheap toothbrushes and there is no excuse for such a poor customer experience.
From other reviews and from reading complaints on the official braun website this is not an isolated incident.
Strongly recommend either
a) Keeping your receipt and mentally prepare yourself to have the hassle of waiting for repairs if you are lucky
b) Save yourself money and hassle and look elsewhere...as I am about to.