A good phone, but its biggest downfall is when you have the phone to your ear, it has a habit of putting the caller on Hold or Mute by accident. This happens 9 times out of 10 and the only solution is to hold it away from your ear!
I was really looking forward to getting my Blackberry Storm. But I should have followed my gut reaction and exchanged it right at the start! I have had nothing but problems. Particularly the screen suddenly freezing, and the only thing fixing it has been to take the battery out and put it in again! This has been happening sometimes 10 times a day! Then the screen suddenly refused to work yesterday, and after taking the battery out about 20 times it then started up again, but refused to charge the battery!
Now has been sent off for repair! I am NOT impressed with this touch screen phone. If you want a Blackberry, go for the ordinary type...not touch screen!