Mr. David Robinson

Helpful votes received on reviews: 29% (4 of 14)


Top Reviewer Ranking: 5,044,928 - Total Helpful Votes: 4 of 14
2 of 3 people found the following review helpful
3.0 out of 5 stars Superb, when it works, but little help when it doesn't., 28 May 2013
I bought this specifically as a wireless printer, and for the first day or so it worked. Then it stopped (as a wireless printer), having dropped its wireless connection, and it did so repeatedly afterwards. Samsung service took the view that the printer was perfect, and it was my wireless network that was at fault, ignoring the fact that everything else on my wireless system in the same location worked perfectly. Eventually, the Samsung service department told me that they were spending too long on the telephone trying to get it to go as it should (So was I, of course, on the other end of the telephone!). They told me that they would send me an email, telling me what to do, and that I… Read more