I bought this for a techno-phobe friend of mine as her first venture from a basic Nokia to the ability to have mobile internet. I was all geared up to set it up for her but that proved a non-event. The only slight issue she has is getting to grips with small buttons and annoying predictive text (which I must turn off for her). Instant linkage to Gmail and Contacts once her gmail username was entered was a joy. An excellent choice (slightly heavy though).