I bought this a month or so ago and when it first came down I wasn't very happy with the packaging and it came with a couple of dents, which were easily pushed out. Once I had left my feedback the company came back to me and were spot on with sorting this out and their communication was A+. Well done.
I've only given this a two star as I'm a little disappointed. It hasn't really kept it's shape and the filling has gone to either side of my daughter's head. It doesn't come right up into her face so I have no worries of her not breathing properly but would have liked it to have kept it's shape.