5 of 11 people found the following review helpful
I haven't done any formal usability testing yet, but it will be a focal point of my final year project at university, so I've been looking for books that explain the process. Measuring the User Experience initially seems like a textbook full of boring statistics, but on further inspection the information inside is very practical. Tullis and Albert's book sets out to cover the whole process of doing a usability study, from planning and collecting data all the way through to analysing and presenting it.
If Steve Krug's Don't Make Me Think! is a first step into the world of usability, then Measuring the User Experience is great choice for where to advance your other metaphorical… Read more