5 of 6 people found the following review helpful
Oh, I wish Bob had written this book 30 years ago when I first became a manager. I think I eventually became a good manager, but it was trial and error, and every error meant trouble either of a business or personnel kind.
This book is invaluable to the newly promoted even giving them alternative ways of reading it dependent on whether they are a pragmatist, theorist, reflector or activist, I have never seen the like in a text book before.
Each chapter has an introductory leaning tips section before going into detail. The detail encompasses hints and tips, guiding steps and best practice, making it easy to read and understand.
Two thirds of the way through… Read more