7 of 29 people found the following review helpful
Bought this for my son at Christmas, predominantly to do his A level work on. He takes good care of it. He switched it on one morning to find what looked like a big crack running diagonally across the screen (although no crack evident on the surface of the screen), above which the screen is pixelated and not working. Contacted Asus who said it must be user induced damage and therefore not covered by the warranty. Of course I can't prove that it isn't user induced, but I trust my son, he's a sensible lad and will not have treated his laptop roughly or carelessly.
Asus have made this assumption without even looking at it. Even worse, if I send it away to them to be looked at,… Read more