After trying a couple of the cheaper ones which were a waste of money I am really pleased with this device. Very like a pen to write with and I can actually read it later(I use Penultimate). The little earplug socket attaching device is handy too.
This makes an enormous change sound deceptively easy. I'm sure most organisations would struggle to implement this approach. Still, it shows how powerful it can be to liberate and empower your staff and does give some excellent suggestions for getting started - if you have the courage.