8 of 17 people found the following review helpful
I saw this book at a fiend and I was immediately astonished. After a few hours I decided to purchase it via Amazon so I also possess a copy (although I preffer electonic files to save trees). I work for GE several years and I consider six-sigma one of the key elements that help GE to succeed in todays competitive markets. I also posses a number of trainings in the six-sigma methododology which took me several months in total. This book is a clear and consize reading which summarizes key building blocks in real perspective and I will use it as a quick guide in coaching others.