FAQs about Warehouse Deals and product conditions Questions about the condition of a product on Warehouse Deals?

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Amazon Warehouse Deals

Amazon Warehouse Deals offers open-box, customer returned and warehouse damaged merchandise, at deeply discounted prices, with all the benefits of Amazon.co.uk fulfillment and customer service. Hot links: Just Arrived | Last Chance | Audio & HiFi | Books | DIY & Tools | Film & TV | Garden & Outdoors | Grocery | Laptops | TV & Home Cinema | Video Games | Watches

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Amazon Warehouse Deals Frequently Asked Questions
What is Amazon Warehouse Deals?

Amazon Warehouse Deals is a trading name of Amazon EU Sarl, and is part of the Amazon.com group. It specialises in offering great deals on returned, warehouse-damaged, used, or refurbished products that are in good condition but do not meet Amazon.co.uk rigorous standards as "new", with all the benefits of Amazon.co.uk fulfillment and customer service. We also offer products in new and open-box condition.

Are all purchases guaranteed?

All of our products are backed by Amazon's satisfaction guarantee. If you are unsatisfied with the product for any reason, you can return the item in accordance with Amazon's Returns Policy.

Due to the unique nature of each Amazon Warehouse Deals item, we unfortunately will be unable to replace any item.

Do products come with a warranty?

No. Used products generally do not come with a manufacturer's warranty but all of our items are backed by Amazon’s satisfaction guarantee.

Do Amazon Warehouse Deals products qualify for Super Saver Delivery?

Yes, all of our standard shipping rates and policies apply to these items, including Free Super Saver Delivery on qualifying orders. Fulfilled by Amazon items are sent to you via one of our carriers at whatever delivery speed you choose (Free Super Saver Delivery, First Class, etc).

How do you evaluate a product's condition?

We thoroughly test the functional and physical condition of each item and give the product a specific grade before selling it.

Your inventory keeps changing, is this normal?

Yes. Since we specialise in returned, warehouse damaged, used or refurbished products, we can't predict future availability for any item, so check back often and order quickly.

 
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