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Kindle Keyboard will not accept my password.

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By kate, 11-Jun-2014 16:47 BST Permalink Report abuse

While on holiday I discovered FACEBOOK ON MY KINDLE KEYBOARD. I set it up and enjoyed reading my messages. Later when I tried to start my Kindle to read a book I was asked to enter my password and then it would not accept it. I now have a DEAD kindle and can't get anything on it.
Can anyone help, I can't find any help online.
Thank you

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Thank you.

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By Denis Powell, 11-Jun-2014 17:28 BST Permalink Report abuse

In reply to kate

11-Jun-2014 16:47 BST

While on holiday I discovered FACEBOOK ON MY KINDLE KEYBOARD. I set it up and enjoyed reading my messages. Later when I tried to start my Kindle to read a book I was asked to enter my password and then it would not accept it. I now have a DEAD kindle and can't get anything on it.
Can anyone help, I can't find any help online.
Thank you

Here's the Help page:

http://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search_1-4?ie=UTF8&nodeId=201175320&qid=1402504030&sr=1-4

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By kate, 11-Jun-2014 18:48 BST Permalink Report abuse

In reply to kate

11-Jun-2014 16:47 BST

While on holiday I discovered FACEBOOK ON MY KINDLE KEYBOARD. I set it up and enjoyed reading my messages. Later when I tried to start my Kindle to read a book I was asked to enter my password and then it would not accept it. I now have a DEAD kindle and can't get anything on it.
Can anyone help, I can't find any help online.
Thank you

This was a great help. I now have my Kindle up and running again. I lost a lot of my downloads but I can start again.
Thank you

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By Denis Powell, 11-Jun-2014 19:14 BST Permalink Report abuse

In reply to kate

11-Jun-2014 18:48 BST

This was a great help. I now have my Kindle up and running again. I lost a lot of my downloads but I can start again.
Thank you

I've got into the habit of doing a Reset every so often. I have just over 30 books on my KK, out of the several thousand I own, just because it runs better that way and makes finding a book easier. I also use a Paperwhite and with the new Cloud Collections have just 2 books on it most of the time. My current read and the next.

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Initial question 11-Jun-2014 16:47 BST
Latest reply 11-Jun-2014 19:14 BST
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