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Faulty delivery information

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By Julie Lloyd, 11-Jun-2014 18:27 BST Permalink Report abuse

I received today a card through my door to say that would I collect a package as the tape on the box is loose. The writer of the card then said they left it with a neighbour at No 21. However, I live at No 21 so I have no idea where they left it. There is no tracking number, date or time written on the card. I am guessing that it is my order #203-0397477-8257941. Would you please ask where the person might have left it?

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By Denis Powell, 11-Jun-2014 18:31 BST Permalink Report abuse

In reply to Julie Lloyd

11-Jun-2014 18:27 BST

I received today a card through my door to say that would I collect a package as the tape on the box is loose. The writer of the card then said they left it with a neighbour at No 21. However, I live at No 21 so I have no idea where they left it. There is no tracking number, date or time written on the card. I am guessing that it is my order #203-0397477-8257941. Would you please ask where the person might have left it?

We're only other customers, Julie, and can do nothing for you.

You need to click on the Contact Us button on the right hand side of this page or on any Help page to speak to Customer Services. The Phone or Live Chat options are the best to use.

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Initial question 11-Jun-2014 18:27 BST
Latest reply 11-Jun-2014 18:31 BST
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