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Contact us button not working on my kindle fire hd

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By Barrie Birch, 17-Aug-2014 15:56 BST Permalink Report abuse

The contact us button on on my kindle fire hd isn't working properly, I can select prime and more,other questions,something else but when I tap on chat option it sends me back to the home screen on my kindle fire hd.Can anyone help fix this.

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By Combat Wombat, 17-Aug-2014 16:08 BST Permalink Report abuse

Well @BB, as with every other temporary glitch on the Kindle, a simple RESET by pressing and holding the power button in the ON position for a slow count of 23 (Keep pressing, holding and counting slowly) usually cures it.

Have you tried a simple RESET by pressing and holding the power button in the ON position for a slow count of 23 (Keep pressing, holding and counting slowly)? Did it cure it?

If not then hopefully @Fi will be able to chip in and give you some great advice on how to get the CONTACT US button to work.

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By CBRetriever, 17-Aug-2014 16:56 BST Permalink Report abuse

In reply to Barrie Birch

17-Aug-2014 15:56 BST

The contact us button on on my kindle fire hd isn't working properly, I can select prime and more,other questions,something else but when I tap on chat option it sends me back to the home screen on my kindle fire hd.Can anyone help fix this.

I think the Contact Us button is meant to be used on a computer....

and it doesn't work well with some browsers

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Initial question 17-Aug-2014 15:56 BST
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