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Recently unable to sync between kindle and kindle app on samsung tablet

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By Amazon Customer, 16-Aug-2014 20:12 BST Permalink Report abuse

I have a kindle original 3G and a samsung tablet and until r3cently have been able to sync between the two when reading. Now if I order books on the samsung kindle app they do not appear on my Kindle and I cannot sync between the two devices. Please help

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Thank you.

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By Combat Wombat, 16-Aug-2014 20:34 BST Permalink Report abuse

SYNCH has nothing to do with book ordering - it relates to confirming last page read on a different device.

Books will appear in the CLOUD of devices that did not order them but that are on the same account.
Is it possible that you have forgotten to look on the CLOUD tab of your Kindle for your new books ordered on your app?

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By Amazon Customer, 17-Aug-2014 11:18 BST Permalink Report abuse

In reply to Combat Wombat

16-Aug-2014 20:34 BST

SYNCH has nothing to do with book ordering - it relates to confirming last page read on a different device.

Books will appear in the CLOUD of devices that did not order them but that are on the same account.
Is it possible that you have forgotten to look on the CLOUD tab of your Kindle for your new books ordered on your app?

Many thanks but I think my kindle pre dates CLOUD but have been able to re connect to wifi whispetnet which had helped.

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Thank you.

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Initial question 16-Aug-2014 20:12 BST
Latest reply 17-Aug-2014 11:18 BST
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