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Kindle paper white stuck on home page with update wheel revolving

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By Owild51, 29-Jun-2014 13:00 BST Permalink Report abuse

I have tried holding the reset button down for 20 seconds the screen flickers and returns to the home page with the update wheel revolving. I have also recharged the kindle but this has not solved the problem. Any suggestions to solve this problem would be appreciated.

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Thank you.

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By K. A. Newton, 29-Jun-2014 13:13 BST Permalink Report abuse

In reply to Owild51

29-Jun-2014 13:00 BST

I have tried holding the reset button down for 20 seconds the screen flickers and returns to the home page with the update wheel revolving. I have also recharged the kindle but this has not solved the problem. Any suggestions to solve this problem would be appreciated.

Mine did this while downloading books even turning it off completely and back on would not work, I turned router off then on and it still continued frozen while downloading,

It was solved when on the fifth time that I did a 20/23 second reset then I threatened it with the BIN. I left it to rest for half an hour inbetween resets.

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Thank you.

Thank you.

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By Owild51, 08-Jul-2014 13:36 BST Permalink Report abuse

In reply to K. A. Newton

29-Jun-2014 13:13 BST

Mine did this while downloading books even turning it off completely and back on would not work, I turned router off then on and it still continued frozen while downloading,

It was solved when on the fifth time that I did a 20/23 second reset then I threatened it with the BIN. I left it to rest for half an hour inbetween resets.

Thanks for the information,tried your suggestion...but to know avail. It's dead as a dodo and will not recharge now.

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Thank you.

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By Account Closed, 08-Jul-2014 14:19 BST Permalink Report abuse

It's a Paperwhite. pressing the button for 30 seconds works. For 20 seconds, not so much. Try again.

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Thank you.

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Total replies 3
Initial question 29-Jun-2014 13:00 BST
Latest reply 08-Jul-2014 14:19 BST
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