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Redeeming a Gift Certificate

To redeem your Amazon.co.uk gift certificate (which has a 14 digit claim code), simply follow the steps below.

  1. Select the items you wish to order, using your Shopping Basket. To use the 1-Click service, please add your GC to Your account before placing your order.
  2. In the order form, you'll see a box that says "Have you got a gift certificate or promotional code?".
  3. Enter your claim code into the box and click the "Apply" button.

You'll be able to see that the value of your gift certificate has been deducted from the total cost in the order summary.

When you have successfully placed your order, the following message will be displayed: "Thank you--we have received your order".

If the value of your gift certificate exceeds your order value, any remaining balance is added to your gift certificate account. You'll be given the option to use that balance when you place future orders.

If your order total exceeds the value of your gift certificate you'll be asked to provide a credit or debit card number or redeem another gift certificate to pay the balance.

Amazon.co.uk Gift Card and Gift Certificate Terms and Conditions

1. Redemption.

    Amazon.co.uk Gift Cards and Gift Certificates ("Gift Cards") may only be redeemed toward the purchase of eligible products on www.amazon.co.uk or its affiliated website www.javari.co.uk. Redemption of Gift Cards on any affiliated website is subject to change in our sole discretion. Purchases are deducted from the redeemer's Gift Card balance. Any unused Gift Card balance will be placed in the redeemer's Amazon.co.uk account. If a purchase exceeds the redeemer's Gift Card balance, the remaining amount must be paid with another payment method. Amazon EU S. r.l. or its affiliates ("we", "us", and "our") may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase. To view your Gift Card balance, visit Your Account on Amazon.co.uk.  No fees apply to Gift Cards.

2. Limitations.

    Gift Cards, including any unused Gift Card balances, expire ten years from the date of issuance. Gift Cards may not be redeemed for the purchase of products at www.amazon.at, www.amazon.com.br, www.amazon.ca, www.amazon.cn, www.amazon.com, www.amazon.de, www.amazon.es, www.amazon.fr, www.amazon.in, www.amazon.it, www.amazon.co.jp, www.amazon.com.mx, or any other website owned and operated by us, our affiliates, or any other person or entity, except as indicated by these terms and conditions. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Unused Gift Card balances in an Amazon.co.uk account may not be transferred to another Amazon.co.uk account.

3. Risk of Loss.

    The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.

4. Fraud.

    We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on Amazon.co.uk or any of its affiliated websites set forth above.

5. Limitation of Liability.

    WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

6. General Terms.

    The Amazon.co.uk Conditions of Use & Sale apply. Gift Cards are issued by Amazon EU S. r.l., a Luxembourg entity. When you purchase, receive or redeem a Gift Card, you agree that the laws of the Grand-Duchy of Luxembourg will govern these Gift Card terms and conditions. We reserve the right to change these terms and conditions from time to time in our discretion. All terms and conditions are applicable to the extent permitted by law.

7. Previously Issued Gift Cards.

    Gift Cards issued on or after July 1, 2013 may be redeemed toward the purchase of eligible products up to ten years from the date of issuance, notwithstanding any stated expiration date. Any Gift Cards issued prior to July 1, 2013 expire in accordance with their stated terms.