How customs Work on Items sold on Amazon.co.uk
If you're ordering something for
delivery to an address in a country covered by the Amazon Global programme via
Priority International Delivery and in certain cases via Standard or Expedited
International Delivery, an estimated Import Fees Deposit will be applied to the
order. This deposit will be used to pay any Import Fees on your behalf (or on
behalf of the recipient).
For more information about the Amazon Global
programme please see our Import Fees Deposit page.
If the country your order is
being delivered to isn't covered by the Amazon Global programme then any
additional charges for customs clearance must be borne by you; we have no
control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Amazon.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Similarly, if new Region 1 DVDs are sold from the USA or Canada, you may be subject to import duties and taxes which are levied once the package reaches your country. Click here for more information on VAT and import duty chargeable on Region 1 DVDs. Again, please note that when ordering new Region 1 DVDs from Marketplace sellers, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Generally, customs forms for international packages will list the value of the contents of your order by product type. For instance, orders containing CDs, videos, books and software will generally be listed in a way similar to the following example:
- Books value £29.55
- CD value £9.95
- Video value: £39.95
- Software value: £37.95
Your privacy is important to us and we know you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
We may also provide certain order, delivery and product information, such as titles, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. Back to Top
Customs on Gift Orders
If the order is a gift, the package is marked "Gift" but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the parcel.
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