Help & Customer Service

  • Unexpected E-mail from Amazon? If you received an e-mail regarding an order you don't recognise, please check Your Orders in Your Account. If you can't find a matching order, the e-mail you received wasn't from Amazon.co.uk. We recommend that you delete the e-mail. There's no need to report these particular e-mails to us, as we're investigating the matter. You can get tips on safe online shopping from our Help pages and watch a short Help video on identifying phishing e-mails.
Recommended Topics

Hi. How can we help you?

Dispatch & Delivery

Dispatch & Delivery

Managing Your Account

Managing Your Account

Payment, Pricing & VAT

Payment, Pricing & VAT

Returns & Refunds

Returns & Refunds

Ordering

Ordering

Fire & Kindle

Fire & Kindle

Digital Services & Content

Digital Services & Content

Other Topics & Help Sites

Other Topics

Need More Help?

Need more help?