Our Carriers

If you have a tracking number for Your Order, the carrier may have more information than the Amazon.co.uk website. When you place an order include a contact phone number with your delivery address. If there's any issue with the delivery, the carrier will use that number to contact you.

Carrier Tracking and Contact Information

As Amazon has several fulfilment centres throughout Europe, at times certain items may only be available in a few specific locations therefore showing your parcel in a different country. We work with a number of carriers to make sure that you receive your items as fast as possible. As a result, your parcel may sometimes travel through other countries before reaching you. The estimated delivery date provided when you place your order takes this travel time into account.

The table below provides a complete list of the various carriers we use, arranged alphabetically. Click on the carrier's name in the table to open their website. Each link below will take you to an external website which operates independently to Amazon.co.uk. If clicking a link to a carrier's tracking website doesn't work, try copying and pasting it into your browser's address bar.

Carrier Contact Details Tracking Website
An Post Phone: +353 (0) 170 576 00 http://track.anpost.ie/track/trackone.html
Amazon Locker Amazon Customer Service

Track your order via Your Account

Amazon Logistics Amazon Customer Service

Track your order via Your Account

Arrow XL Phone: +44 0 800 015 1509 http://www.myyodel.co.uk
Bpost Phone: +32 (0)22 01 23 45 http://www.bpost.be/
Chronopost Phone:+33 (0) 969 391 391 http://www.chronotrace.chronopost.com/chronotrace/external.jsp
CitySprint Phone: +44 (0) 845 266 8778 https://servicetools.citysprint.co.uk/AmazontrackingSite/Track.aspx
Colis Privé Phone: +33 (0) 805 50 50 10 https://www.colisprive.com/moncolis/Default.aspx
Collect+ Phone: +44 (0) 845 270 9888

Track your order via Your Account

Correos

Phone (within Spain):

900 400 004

Phone (outside Spain):

+34 902 197 197

http://correos.es/comun/Localizador/2010_c1-LocalizadorE.asp
Deutsche Post Phone: +49 (0) 228 28 609 898 https://www.dhl.de/en.html
DHL Phone: +44 (0) 844 248 0844 http://www.dhl.co.uk/en.html
DHL Netherlands Phone: +31 880 18330 https://www.dhlparcel.nl/en/private/receiving/track-trace
DHL Poland Phone: 0800262966 (within Poland)

Tracking in English, French & German: http://nolp.dhl.de/

Tracking in Polish: http://www.dhl.com.pl. When using the Polish website, please enter 2354113 into the SAP code field.

DPD

Rearrange a Delivery:

+44 (0) 844 824 0505

Automated Tracking System:

+44 (0) 844 556 0560

All other queries:

+44 (0) 871 244 4442

http://www.dpd.co.uk/forms/track-my-parcel.jsp

Hermes

(for orders sold and fulfilled by Amazon only)

myHermes

(for orders sold and fulfilled by Sellers)

You can phone Hermes on the number provided on your calling card (for orders sold and fulfilled by Amazon)

http://www.hermes-europe.co.uk/

https://www.myhermes.co.uk/

i-Parcel Phone: +44 (0)208 878 4539 http://www.i-parcel.com/secure/track.aspx
La Poste

Phone (within France): 3631

Phone (outside France): +339 72 72 12 13

http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN
MRW

Deliveries to Spain: +34 902 500 850

Deliveries to Portugal: +351 707 236 333

http://www.mrw-transporte.com/
Parcelforce Worldwide Phone: +44 (0) 3448 004466 http://tracking.parcelforce.net/
Post AT Phone: +43 8 10 01 01 00 http://www.post.at/en/index.php
Post DK Phone: +45 80 20 70 30 http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx
Post NL

Phone: Within Netherlands (Click to Call)

Outside Netherlands: +31 58 233 33 38

Tracking in Dutch:

Post NL

If you'd like to change your delivery address and schedule your delivery, you'll need to create a free account.

Tracking in English:

http://internationalparceltracking.com

Tracking in German:

http://parcels-de.tntpost.com/de/Home.aspx

Tracking in French:

http://parcels-fr.tntpost.com/fr/Home.aspx

P&T Luxembourg Phone: +352 800 23 231 http://www.trackandtrace.lu/
Royal Mail

Phone: +44 (0) 8457 740 740

http://www.royalmail.com/
SDA

Phone (Within Italy): 199 113366

Phone (Outside Italy): +39 0661242781

http://www.sda.it/SITO_SDA-INSIDEX-WEB/index.jsp?ixPageId=235&ixMenuId=101
Swedish Post Phone: +46 771 33 33 10 http://www.posten.se/en/Pages/home.aspx
Top Chrono Phone: +33 (0) 1 41 40 22 44 http://www.top-chrono.fr/
UPS Phone: +44 (0) 8457 877 877 http://wwwapps.ups.com/WebTracking/track?loc=en_GB
Yodel Phone: +44 (0) 844 453 7443 http://www.myyodel.co.uk

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