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Our Carriers

If you have a tracking number for Your Order, the carrier may have more information than the Amazon.co.uk website. When you place an order include a contact phone number with your delivery address. If there's any issue with the delivery, the carrier will use that number to contact you.

Carrier Tracking and Contact Information

As Amazon has several fulfilment centres throughout Europe, at times certain items may only be available in a few specific locations therefore showing your parcel in a different country. We work with a number of carriers to make sure that you receive your items as fast as possible. As a result, your parcel may sometimes travel through other countries before reaching you. The estimated delivery date provided when you place your order takes this travel time into account.

The table below provides a complete list of the various carriers we use, arranged alphabetically. Click on the carrier's name in the table to open their website. Each link below will take you to an external website which operates independently to Amazon.co.uk. If clicking a link to a carrier's tracking website doesn't work, try copying and pasting it into your browser's address bar.

Carrier Tracking Website Contact details
An Post http://track.anpost.ie/track/trackone.html Phone: +353 (0) 170 576 00
Amazon Locker Track your order via Your Account Phone: +44 (0)800 496 1081 (Amazon Customer Services)
Amazon Logistics Track your order via Your Account Phone: +44 (0) 800 496 2456 (Amazon Customer Services)
Arrow XL http://www.myyodel.co.uk Phone: +44 0 800 015 1509
Bpost http://www.bpost.be/ Phone: +32 (0)22 01 23 45
Chronopost http://www.chronotrace.chronopost.com/chronotrace/external.jsp Phone:+33 (0) 969 391 391
City Link http://www.city-link.co.uk/ Phone: +44 (0) 330 30 30 900
CitySprint https://servicetools.citysprint.co.uk/AmazontrackingSite/Track.aspx Phone: +44 (0) 845 266 8778
Colis Privé https://www.colisprive.com/moncolis/Default.aspx Phone: +33 (0) 805 50 50 10
Correos http://correos.es/comun/Localizador/2010_c1-LocalizadorE.asp

Phone (within Spain): 900 400 004

Phone (outside Spain): +34 902 197 197

Deutsche Post https://www.dhl.de/en.html Phone: +49 (0) 1802 33 33
DHL http://www.dhl.co.uk/en.html Phone: +44 (0) 844 248 0844
DHL Poland

Tracking in English, French & German: http://nolp.dhl.de/

Tracking in Polish: http://www.dhl.com.pl. When using the Polish website, please enter 2354113 into the SAP code field.

Phone: 0800262966 (within Poland)
DPD http://www.dpd.co.uk/forms/track-my-parcel.jsp

Rearrange a Delivery: +44 (0) 844 824 0505

Automated Tracking System: +44 (0) 844 556 0560

All other queries: +44 (0) 871 244 4442

Hermes

(for orders sold and fulfilled by Amazon only)

myHermes

(for orders sold and fulfilled by Sellers)

http://www.hermes-europe.co.uk/

https://www.myhermes.co.uk/

You can phone Hermes on the number provided on your calling card (for orders sold and fulfilled by Amazon)

i-Parcel http://www.i-parcel.com/secure/track.aspx Phone: +44 (0)208 878 4539
La Poste http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN

Phone (within France): 3631

Phone (outside France): +339 72 72 12 13

MRW http://www.mrw-transporte.com/

Deliveries to Spain: +34 902 500 850

Deliveries to Portugal: +351 707 236 333

Parcelforce Worldwide http://tracking.parcelforce.net/ Phone: +44 (0) 844 800 4466
Post AT http://www.post.at/en/index.php Phone: +43 8 10 01 01 00
Post DK http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx Phone: +45 80 20 70 30
Post NL

Tracking in Dutch:http://www.postnl.nl/voorthuis/

If you'd like to change your delivery address and schedule your delivery, you'll need to create a free account.

Tracking in English:http://parcels-uk.tntpost.com/

Tracking in German:http://parcels-de.tntpost.com/de/Home.aspx

Tracking in French:http://parcels-fr.tntpost.com/fr/Home.aspx

Phone: Within Netherlands (Click to Call)

Outside Netherlands: +31 58 233 33 38

P&T Luxembourg http://www.trackandtrace.lu/ Phone: +352 800 23 231
Royal Mail http://www.royalmail.com/

Phone: +44 (0) 8457 740 740

SDA http://www.sda.it/SITO_SDA-INSIDEX-WEB/index.jsp?ixPageId=235&ixMenuId=101

Phone (Within Italy): 199 113366

Phone (Outside Italy): +39 0661242781

Swedish Post http://www.posten.se/en/Pages/home.aspx Phone: +46 771 33 33 10
Top Chrono http://www.top-chrono.fr/ Phone: +33 (0) 1 41 40 22 44
UPS http://wwwapps.ups.com/WebTracking/track?loc=en_GB Phone: +44 (0) 8457 877 877
Yodel http://www.myyodel.co.uk Phone: +44 (0) 844 453 7443

Please find below useful information about tracking your order.
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