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Ordering at Amazon.co.uk Marketplace
To learn more, watch this video about Marketplace Sellers:
How do I find a Marketplace item?
This differs depending on how many Sellers are offering the item for sale. Please see the table below.
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How do I use the Seller's page?
When you're on a page listing different Sellers who are offering a particular item for sale, you can click on the Seller's name to be taken to an "At a Glance" page about that Seller which gives the following information:
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How do I place a Marketplace order?
You can place an order for items from Sellers on Amazon.co.uk Marketplace in exactly the same way as you would for an item sold directly by Amazon.co.uk. If you're not sure how to place an order please see our Ordering Help Pages.Back to top
Can I place a Marketplace order using 1-Click?
Yes, you can. If the item you're looking at is sold by more than one Seller, clicking on the "used & new" link as described above will show you the list of all Sellers offering the item. Each one will have their own "Buy with 1-Click" button on the right-hand side of the page.Back to top
How can I cancel or change a Marketplace order?
Once you've placed an order from a Seller you have 30 minutes in which you can cancel or change it.
You'll need to go to Your Account and then click on the "Your Orders" button, or click the following link:
There you'll be able to see buttons to "Change Payment Method", "Cancel Items", "Change Delivery Option" or "Change Delivery Address".
If 30 minutes have passed since you placed the order and you don't see these buttons, you can click on the "Request Cancellation" button to send a request to the Seller to cancel the order.
If this isn't possible and the Seller sends the item to you you'll need to contact them to arrange to return it. Please see the following page to learn how:
How to find and order items from Sellers on Amazon.co.uk Marketplace. Finding out about your Seller.
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