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Seller Support Services

If you're serious about selling, we're serious about helping you. We encourage all sellers to take advantage of the available resources designed to help you sell more. Have a look at our Marketplace Seller Best Practices page for tips on successful selling.

Seller Announcements board

This is the place to go to find out about new features and site issues. It's recommended that you bookmark the Seller Announcements board for future reference.

Go to the Seller Announcements board.

Inventory tools

If you are a Pro-merchant subscriber, then it is likely that you will be making use of one of our inventory-management tools. You will find information about these tools on the Inventory Loader, Auctions Bulk Loader and Inventory Reports help pages. If you are unable to find the information you need here, e-mail us.

Report technical problems

We want to ensure that our site is performing as it should at all times. If you've encountered any technical problems, please let us know so that we can investigate. To report a technical difficulty, e-mail us.

If you are unable to find the information you require from our help pages, e-mail us your enquiry.

Seller Support

Please use the e-mail address associated with your Seller account.