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Video Game Media Conditions Criteria

For Video Games items, check the product title, platform (Xbox, PS3, etc.) and look carefully for any special edition versions. The item you wish to trade in must match what is displayed on the website.

Typical elements included with a video game media item: disc/cartridge, manual, case, artwork, bundled accessories, and EAN (or UPC).

Like New Good Acceptable
  • The video game is in perfect working condition.
  • The original manufacturer packaging and artwork is intact.
  • There is no visible wear or identification marks from owner.
  • Suitable for presenting as a gift.
  • The video game, original manufacturer packaging and all original elements are included, but show wear from normal use.
  • Game still plays perfectly.
  • Disc may have light scratches and other elements may have minor damage.
  • Item may have been personalised (marked or identified).
  • Game still plays perfectly.
  • Item may have been personalised (marked or identified).
  • Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories or EAN.

Video Game Media items having one or more of the conditions listed below won't be accepted:

  • Game does not play perfectly.
  • Disc is cracked.
  • Marked "Not For Resale" (or "Not For Sale").
  • Game is a copy.
  • Any editions other than the official UK editions (e.g. North American or European region editions with a different UPC to the UK version).