Receive Payment for a Trade-In
If your submission is accepted the gift card will appear in your Amazon account within 2 business days. Your gift card payment will be automatically added to the available balance on your account.
To check your payment amount, do one of the following:
Check your e-mail for a notification about whether your items were accepted or rejected.
The item meets the trade-in condition guidelines as described in Trade-In Product Eligibility.
You make your submission and print a mailing label while the price is still posted.
Your parcel is postmarked within 7 calendar days of submitting your trade-in.
Your items are verified and accepted by the third-party merchant.
Any submissions that don't meet these guidelines may be returned to you, at no cost to you, and a Gift Card for the quoted price won't be issued.
If you chose a lower condition (e.g. Good) for your item and upon inspection we consider it to be in a better condition (e.g. Like New), you'll be paid the corresponding higher amount. If you chose a lower condition (e.g. Good) for your item and upon inspection we consider it to be in a better condition (e.g. Like New), you'll be paid the corresponding higher amount. By selecting a return option when submitting your trade-in, you can also decide to receive your item back instead of being paid a lower amount.
If you haven't received your Amazon.co.uk Gift Card (or received your returned item, if rejected) within 30 days after you submitted your item, please contact us.