Check the Status of Your Trade-In
You can check the status of your Trade-In at any time in Your Trade-In Account.
To check the status of your trade-in:
Go to Your Trade-In Account.
Review the status of your trade-in item.
Trade-in submissions sent via Royal Mail may take up to 6 business days to arrive before your submission is processed.
Processing time for Trade-in submissions may also take an additional 2 days after they arrive at our facility.
If one of your items was lost in transit, please contact us.