About Accessing Amazon Instant Video & Registering Your Device

After you download or open the Amazon Instant Video app on your compatible device, you'll need to register, or connect, the device to your Amazon account.

Video: Sign In to Amazon Instant Video

For more information, go to Amazon Instant Video Compatible DevicesAmazon Instant Video Compatible Devices (Amazon.co.uk full site)Amazon Instant Video Compatible Devices (https://www.amazon.co.uk/gp/video/ontv/devices).

To start watching videos, you'll first need to download or open the Amazon Instant Video app. You'll then be prompted to sign in to your Amazon account directly on your device, or go to www.amazon.co.uk/mytvwww.amazon.co.uk/mytv and use a registration code.

Note: The 5-digit registration code is not the same as your Amazon Instant Video PIN.

For detailed steps about setting up the Amazon Instant Video app on your device, go to the Watch AnywhereWatch Anywhere (https://www.amazon.co.uk/watchnow) page, select your device, and then follow the onscreen instructions, or click Begin Registration.

Tip: If you or someone in your household has an Amazon Prime membership or Prime Instant Video monthly subscription, it's best to use that account when registering your device so you can take full advantage of the Prime Instant Video service.Prime Instant Video provides unlimited streaming of thousands of movies and TV shows at no additional cost. For more information, go to About Prime Instant Video.

You can view and manage your registered devices and video preferences from the Amazon Instant Video Settings and DevicesAmazon Instant Video Settings and Devices (Amazon.co.uk full site)Amazon Instant Video Settings and Devices (https://www.amazon.co.uk/aiv/settings) page. If you don't see your device under Registered Devices, make sure you're currently signed in to the same Amazon account you entered during the registration process, or try to complete registration again.


  • You can register your device to one Amazon account at a time. If you don't have an account, you can create one at Amazon.co.uk/account.
  • To learn more about additional video features supported on your device, go to Amazon Instant Video Device Features.
  • For troubleshooting video streaming or Internet bandwidth issues, go to Video Issues.
  • If you need help registering your Fire Tablet, go to Fire & Kindle SupportFire & Kindle SupportFire & Kindle Support and select your device.
  • To register your Sony device with Amazon Instant Video, you may first need to register with Sony My Essentials. Some Sony devices also require a BRAVIA Internet Video Link. If you get a "Cannot deregister device at this time" error message, restarting your device often resolves the issue.

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