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System Requirements for Streaming on Your Computer

Your computer, web browser, and Internet connection need to meet these minimum requirements to access Amazon Video content.

Internet Bandwidth

  • Standard Definition (SD) videos: 900 Kbits/sec
  • High Definition (HD) videos: 3.5 Mbits/sec

Web Browsers

  • Chrome (latest version)
  • Firefox (latest version)
  • Internet Explorer (version 8 or newer)
  • Microsoft Edge
  • Safari (version 5 or newer)
  • Opera (version 31 or newer)
Tip: To watch Amazon Video on your computer, we recommend using a browser that supports our HTML5-based web player. The HTML5 player is optimised to work with our service, and doesn't use separate browser plugins to show video content. It also supports video features like Auto Play and playback in full 1080p High Definition. The HTML5 player is available on the following browsers:

  • Chrome (version M42 or newer)
  • Internet Explorer (version 11 or newer)
  • Microsoft Edge on Windows 10
  • Opera (version 31 or newer)

Computer Hardware

Intel Core 2 Duo Processor (or equivalent)

Computer Operating System

  • Windows 7 or newer
  • Mac OS 10.7 or newer
  • You can use Chrome to watch Amazon Video on Linux/UNIX operating systems (including Chrome OS).

Browser Plug-ins

If you use a browser that does not support our HTML5 player, you can access Amazon Video content by installing or activating Microsoft Silverlight. Silverlight is a browser plugin used to play Amazon Video content on Firefox, Safari, and some versions of Internet Explorer.

The minimum supported version of Silverlight is 5.1. To install the latest version, go to Microsoft Silverlight. You'll typically see an onscreen installation or activation prompt if Silverlight is required for your browser

Tip: If you're having trouble activating Silverlight, check to make sure that your browser's Add-ons or Plugin preferences aren't set to "Never Activate" Silverlight. To access Silverlight from your browser, you may need to change these settings to "Ask to Activate" or "Always Activate."

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