Download and Install Your Game or Software Order

You can download and install your digital games and software purchases from your order confirmation screen or Your Games & Software Library.

After completing a digital game or software order, you'll see a Start Download button on the order confirmation page.

If you're downloading a Casual Game Casual Game (Amazon.co.uk full site), you'll also see instructions to install the Amazon Games & Software Downloader if you don't already have it on your computer. The Downloader is a helper application that streamlines the download of casual game files. To install the Downloader, follow the onscreen instructions, or go to Install the Amazon Games and Software Downloader Install the Amazon Games and Software Downloader (Amazon.co.uk full site).

For most other games and software items, a small, temporary downloader file automatically launches once you click Start Download from your order confirmation page. Follow the instructions on this page to complete the download and installation process.

If you don't download and install your item at the time of purchase, you can also do so from Your Games & Software Library:

  1. Go to Your Games and Software Library Your Games and Software Library (Amazon.co.uk full site).
  2. Click Download next to the game or software you want to download.
    • For casual games, the Amazon Games & Software Downloader window will automatically open and track the progress of your download. You won't need to take any additional steps to complete your download.
    • For all other games and software items, a temporary downloader file will launch. Click Save File from the notification window, and then open the default location for downloads on your web browser. From there, double-click the game or software file to download it to your computer.
  3. When your download completes, click Install to start installation.
  4. Follow the onscreen instructions. Tip: If your purchase includes a product key, one will be displayed under the item's title in Your Games and Software Library Your Games and Software Library (Amazon.co.uk full site). You'll be prompted to enter this product key during the installation process.

Note:

  • For Online Game Code purchases, redemption instructions are available through the Download button, or can be found on the detail page for the item.
  • If you've pre-ordered a game or software, it will be ready to download from Your Games and Software Library Your Games and Software Library (Amazon.co.uk full site) on the official release day/time. For more information, go to Pre-Order Games & Software.
  • You can download your game or software order an unlimited number of times for personal use. To re-download, go to Your Games and Software Library Your Games and Software Library (Amazon.co.uk full site) and click the Download button next to the item.
  • Each software or game manufacturer has a different policy on downloading or installing their product on multiple computers. The user licensing agreement that comes with the item you purchased tells you how many different client installations and users are allowed with your purchase. As indicated in the Amazon Games and Software Terms of Use, all digital game and software purchases on Amazon.co.uk are intended for personal use, and are not allowed for resale.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.