About Returning Games & Software Downloads

You cannot cancel your purchase of a game or software download once delivery has started

Games and software downloads ordered on Amazon.co.uk are not returnable. For more information, see the Amazon Games and Software Terms of Use, which is accessible from games and software detail pages at the time of purchase.

If you've placed an order and need help with next steps, go to Download and Install Your Game or Software Order.

For solutions to common issues with games and software downloads, go to Downloading Issues or Installation Issues.