If you need to exchange your item for a different size or colour, you can exchange qualifying items through our Online Returns Centre.
If the item you wish to return doesn't have an exchange option or if the item was received as a gift, you'll need to return the original item and place a new order.
To exchange an item:
An exchange order, with the same delivery method that was used on your original item, will be created. You can use the return label provided to you to send your original item back. You'll need to return the original item within 30 days to avoid being charged for both the original and exchange items.