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Downloading Your Music
Amazon MP3 purchases are saved in Cloud Player for free and don't count against any applicable storage limit. After you have completed your purchase and it has been saved to Cloud Player, you can download it to your Mac or PC computer, or a compatible device.
Downloading Music to Your Computer
Your Amazon MP3 purchases and Amazon Cloud Player music can be downloaded to your computer using Cloud Player for for PC and Mac.
To learn how to install Cloud Player, go to Install Cloud Player for PC and Mac
To download music to your computer:
Your music will be downloaded and automatically added to your computer and Windows Media Player or iTunes, depending on your Cloud Player for PC and Mac settings.
Tip: To select multiple songs, hold the CTRL or Command key on your keyboard while clicking the music you want to download, or hold the Shift key and click the first and then last songs in a section of music. All songs in the middle will be highlighted.
Some record companies require us to insert identifiers in the metadata that accompanies music when you download it from the Amazon MP3 Store or Cloud Player. For more information, go to About Record Company Required Metadata.
Tip: Cloud Player for PC and Mac can be set to automatically download Amazon MP3 purchases to your computer. To turn on automatic downloading, click the application Menu button, then Settings, and select the box next to Automatically download Amazon MP3 Store purchases.
Download Music with the Amazon MP3 Downloader
The Amazon MP3 Downloader is software you'll use along with Amazon Cloud Player to manage your music. The Downloader is a piece of software that works with your system's web browser to download entire albums or playlists, and automatically import them into iTunes or Windows Media Player.
If you choose to download your album purchase to your computer, you'll see a prompt to install the Amazon MP3 Downloader if it's not already installed on your computer.
We recommend using Cloud Player for PC and Mac to download albums or multiple items to your computer. However, if you previously installed the Amazon MP3 Downloader and need to reinstall or troubleshoot an installation error, see Installing the Amazon MP3 Downloader or Using the Amazon MP3 Downloader for more information.
Download Music through Your Browser
You can choose to download files using your browser if you don't want to install the Amazon MP3 Downloader, but this method requires you to download songs from Cloud Player for Web one at a time.
To download through your browser, select a single song to purchase or download, then click Skip installation in the Install the Amazon Music Downloader dialogue box. Choose Save when prompted to download the MP3 file via your Web browser and wait for the MP3 file to download completely.
Note: If you choose Open when prompted by your Web browser while downloading an MP3 file, your default media player will start but the file is not saved to your computer. You can download your purchase again at any time from Amazon Cloud Player.
Download Music from Amazon Cloud Player
Cloud Player allows you to select specific files to download one at a time or up to 500 at once. You can choose music to download using either the check boxes next to songs or through the drop-down menu. After selecting Download, Cloud Player will automatically launch either Cloud Player for PC and Mac or the Amazon MP3 Downloader to deliver your files to your computer.
If you don't have Cloud Player for PC and Mac installed, it will prompt you to install it and authorise your device. If you've selected a single song, you can download it using your browser by choosing Skip installation when prompted to install. You can also download single-track MP3 purchases directly from the ‘Thanks’ confirmation pages that appear after you place an order from the MP3 Store. Click the Download to your Computer button, and select Skip installation and continue or No Thanks, just download my MP3 purchase instead.
Note: If you are prompted to open an .AMZ file, configure your settings to always use the Amazon MP3 Downloader to open .AMZ files. The .AMZ file type activates the Amazon MP3 Downloader and starts your MP3 file downloads.
After your music finishes downloading, Cloud Player for PC and Mac or the Amazon MP3 Downloader will import the downloaded music into iTunes or Windows Media Player. Visit Download Options and Preferences to learn more.Record Company Required Metadata
Some record companies require us to insert identifiers in the metadata that accompanies music when you download it from the Amazon MP3 Store or Cloud Player. Learn More.
Setting Cloud Player to Auto-Download New Purchases
You can set your preference to have MP3 purchases automatically downloaded from Cloud Player to your computer at any time through the Settings menu. This preference must be set for each computer or compatible device.
To set your preference:
Find Your Music Download
You can find music that you've downloaded in the Device library of your Amazon MP3 or Amazon Cloud Player App, the Computer library in Cloud Player for PC and Mac, or in the default Download folder on your computer.
Amazon Cloud Player for PC and Mac lets you download files directly to your desktop or to a specific music folder and will import those files into either iTunes or Windows Media Player. For help changing your default music download folder, go to Add Music to iTunes or Windows Media Player.
Locating Files on your computer
To find Cloud Player music on your computer:
Note: When the Amazon MP3 Downloader saves music to your computer, it's stored in the Amazon MP3 folder located within the My Music folder in Windows, or the Music folder on a Mac. We recommend using the default folder, but you can change this setting from the Manage Downloads section under Settings in Cloud Player for PC and Mac if you wish. For the Amazon MP3 Downloader, click File, Preferences, and then Change next to the Download Folder. Learn how to download music to your computer, downloading music from Amazon Cloud Player and information about locating your songs.
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