Troubleshooting & User Guides
Other Help Areas
New to Kindle Keyboard? Start
About Kindle Keyboard
Kindle is a convenient, portable
reading device with the ability to wirelessly download books,
newspapers, magazines and blogs. Books download in less than 60
Charging and Powering Up Your Kindle Keyboard
Your Kindle Keyboard is delivered with a UK power adapter and a single cable that doubles as a power adapter and USB cable. The plug adapter comes connected to the charging cable and you can remove the plug adapter to use your charging cable as a USB cable.
You can charge your Kindle Keyboard by connecting it to your computer via the Kindle micro-USB cable or by connecting it to a wall socket using the Kindle micro-USB cable and the Kindle UK power adapter.The light on your Kindle Keyboard next to the USB socket will appear amber when charging and change to green when Kindle Keyboard is fully charged.
Note on third-party charging devices (not included with your Kindle Keyboard): Third-party charging devices, power converters, USB wall chargers, and other charging hubs are not supported nor recommended for your Kindle Keyboard.
Charging from Your Computer via Kindle Micro-USB Cable
When using the Kindle micro-USB cable to charge your Kindle Keyboard via your computer, charging time will normally take four to six hours. To charge your Kindle Keyboard from a computer via Kindle micro-USB cable:
Using Kindle Keyboard while Charging via Kindle Micro-USB Cable
You can use your Kindle Keyboard while it is connected via USB and charging from your computer by unmounting or ejecting it so Kindle Keyboard exits USB drive mode.
Kindle Keyboard will then exit USB drive mode and display the Home screen. You'll see a lightning bolt on the battery status icon that indicates your Kindle Keyboard is still charging.
Using Kindle Keyboard's Power Switch
The Power switch on the bottom of Kindle Keyboard puts it to sleep, wakes it up and turns your Kindle on or off.
To wake up or turn on your Kindle Keyboard: Slide and release the power switch again.
To put your Kindle Keyboard to sleep: Slide and release the power switch. Other keys and buttons are locked in Sleep mode. Your Kindle Keyboard will also go to sleep mode after 10 minutes if you are not using it.
To turn your Kindle Keyboard off:
and hold the power switch for four seconds until the screen goes blank
and then release.
To conserve your battery life, turn off wireless prior to putting your
device to sleep.
Using the Controls
To get around on your Kindle Keyboard, you use the buttons, menus, and the keyboard.
"Previous Page" button: takes you to the previous page in your reading material.
"Home" button: shows content stored on your Kindle Keyboard as well as content archived at Amazon.
"Next Page" button: takes you to the next page in your reading material. To accommodate different ways of holding the Kindle Keyboard, there is a "Next Page" button on both sides.
"Menu" button: displays application and navigation choices that are related to the screen you are viewing.
5-way controller: selects an item or action when pressed in. Moves the on-screen highlight or cursor up and down when moved up and down. Moves the on-screen highlight or cursor side-to-side when moved left or right.
Keyboard: use to enter search terms, notes in your content, URLs for websites, etc.
"Back" button: retraces your steps on Kindle Keyboard just like the "back" button on a web browser. For example, you can follow a link in a book and then press the "Back" button to return to your place.
Symbol key: presents a menu of punctuation marks, numbers and symbols. Move the 5-way controller to select the desired symbol and press the 5-way to select.
Text key: changes the size of the text and number of words per line while you are reading and presents available controls for Text-to-Speech. Move the 5-way controller to select the optimal text size, words per line or a Text-to-Speech action.
The back of your Kindle Keyboard contains stereo speakers for audio content.
Power switch: puts your Kindle Keyboard to sleep, wakes it up, and turns your Kindle Keyboard on or off. To put your Kindle Keyboard to sleep, slide and release the power switch; a full screen image appears on the display. While your Kindle Keyboard is asleep, other keys and buttons are locked so that you don't accidentally change the place in your reading. To turn your Kindle Keyboard off, slide and hold the power switch for four seconds until the screen goes blank and then release. To wake up or turn on your Kindle Keyboard, slide and release the power switch again.
Tip: Your Kindle Keyboard will also go to sleep by itself after ten minutes if you are not using it. If your Kindle Keyboard had wireless on prior to going to sleep, it will continue to receive your regularly scheduled subscriptions while in sleep.Volume controls: controls the headphone or speaker volume for audiobooks, background music, and Kindle Keyboard's text-to-speech function.
Headphone jack: plug in headphones
to listen to an audiobook, background music, or content read aloud
through Kindle Keyboard's text-to-speech function. Attaching headphones
turns off the built-in speakers.
Using Kindle Keyboard's Menus
In addition to the physical buttons, you also navigate Kindle Keyboard using the menus. Kindle Keyboard's menus are context sensitive, but they all work the same way.
You use the 5-way controller to navigate within the menu and press the 5-way to select an item. The illustration below shows the Home menu; the bold line under "Shop in Kindle Store" indicates that it is ready to be selected.
You can display a menu from any screen on your Kindle Keyboard. When you press the "Menu" button, it displays choices related to the screen you are viewing. The sample screen below shows you the screen you would typically see when you press the "Menu" button from within a book.
To use the keyboard, most people find it easiest to hold the device in both hands, and use the tips of their thumbs to press the keys.
Lowercase and Uppercase Letters
To enter lowercase letters, press the appropriate letter key. To enter uppercase letters, hold down the Shift key, and then press the desired letter key like you do on your computer keyboard. Alternatively, you can press and release the Shift key and then press the desired letter. Only the next letter will be capitalized.
Numbers, Punctuation, and Symbols
If you need numbers, a punctuation mark or a symbol that is not shown, press the Symbol key on the bottom row of the keyboard. You will see a menu of numbers, punctuation marks and symbols.
Use the 5-way controller to choose the character you want and it will appear in your text entry box.
The Kindle Keyboard screen image can be rotated so you can see the entire width of a web page or magnify the page of a PDF file. The buttons work the same in either rotation, but the 5-way controller movements are switched to match the rotation.
Here's how to lock your screen into portrait or landscape mode:
You can view Kindle Store pages only in portrait mode.
Using the Home Screen
Your Home screen displays a list of all of your Kindle reading materials: books, newspapers, magazines, blogs, personal documents, as well as audiobooks. It serves as a personal bookshelf for all of your reading material, as well as a starting point to access other Kindle Keyboard features.
To display the Home screen: Press the Home button on the right edge of your Kindle Keyboard .
Here's what you'll see on the Home screen:
Registering Your Kindle Keyboard
Watch this video to learn how to register your Kindle Keyboard.
Kindle Keyboard to link your Kindle to your Amazon.co.uk account and
access features such as purchasing and downloading content. If you no longer have access to your Kindle
Keyboard or transferred it to another user, deregister your Kindle
Keyboard from your
register or deregister your Kindle
Tip: If your Amazon user name or password contains numbers or characters not present on the keyboard, press the Symbol key (SYM) to see a menu of additional characters.
Note: If you have a Wi-Fi only device, you will need to setup your Wi-Fi connection in order to register.
Registering if You Don't Have an Amazon.co.uk Account
If you don't already have an Amazon.co.uk account, you can create one at www.amazon.co.uk/myk. Here's how:
Setting a Password on Kindle Keyboard
If you want to make sure that only authorised users will have access to your Kindle Keyboard, you can set a password on the Settings screen. You'll then need to enter the password to access your Kindle Keyboard if it enters sleep mode or is turned off.Tip: If your Kindle Keyboard password contains characters or numbers not present on the keyboard, press the SYM key to see a menu of additional characters.
To set your Kindle Keyboard password:
If you wish to change or turn off your password in the future, navigate to the Settings menu again and select the available options.
Note: If you forget your password, move the 5-way controller down to view your password hint. Your Kindle Keyboard will also give you the Kindle Support phone number so we can help reset your Kindle Keyboard password.
Setting Parental Controls on Kindle
With the latest software update available for Kindle, you can enable Parental Controls to restrict access to the Web Browser, the Kindle Store, and Archived Items. Parents may use this feature to prevent children from purchasing content, accessing content not downloaded to the device, or browsing online.
To set Parental Controls:
When Parental Controls are set, a lock icon appears at the top of the screen. Setting Parental Controls also prevents access to the Deregistration and Reset to Factory Defaults options.
To remove or change Parental Controls, you'll need to enter your password. If you forget your password, you'll need to reset your Kindle to factory defaults by entering resetmykindle as the Parental Controls password. After resetting, you will need to re-register your Kindle and download your content from Manage Your Kindle again.
Setting Your Kindle Payment Method
Watch this video to learn how to set up your 1-Click Payment Method for Kindle.
When you buy books or other items directly from your Kindle Keyboard, you're paying with the default 1-Click payment method on your Amazon.co.uk account. Typically, this is the payment method associated with your default delivery address. For digital purchases, you can use a credit or debit card or Amazon.co.uk Gift Certificates.
To check or change your payment method:
Updating 1-Click Settings for Gift Certificate Purchases
You are not required to have a credit or debit card on your
Amazon.co.uk account to make digital purchases such as Kindle books, but
you must establish a default 1-Click invoice address on your account to
use Amazon.co.uk Gift Certificates for digital purchases. If you don't
already have a 1-Click invoice address on your account, follow the
instructions below to add an address without entering a credit or debit
card to your account.
To add a 1-Click Invoice Address for Gift Certificate purchases:
Set the address as your default by clicking the link on the address labelled "Click here to make this your 1-Click default address". You may be prompted to associate a credit or debit card with the address, but entering one of these payment methods is not required.
Redeeming Amazon.co.uk Gift Certificates
You must first redeem a Gift Certificate to Your Account. The funds will be applied automatically to your next Kindle book purchase on your Kindle or from the Kindle Store on Amazon.co.uk.
To redeem a Gift Certificate to Your Account:
Shopping for Kindle Content
After you've set up the payment method for your purchases from the Kindle Store (see Setting Your Kindle Payment Method), you're ready to shop for content. If your Kindle is connected wirelessly you can start shopping from your Kindle right away. You can also visit the Kindle Store on Amazon.co.uk and send your purchases wirelessly (using 3G or Wi-Fi) to your Kindle or download to your computer and transfer content using the USB Connection. These Help pages will get you started:This page provides useful information if you are new to Kindle Keyboard. It will help you with charging your Kindle Keyboard, using the controls and menus, registering your Kindle Keyboard, setting a payment method and shopping for content.
Know Your Kindle
Other Help Sites