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Recalls & Product Safety

Product Recalls

Amazon.co.uk takes its obligations as a retailer seriously and will, therefore, co-operate fully with manufacturers and national authorities in product safety matters.

When we are notified of a product recall by a retailer or a national or European authority, we stop selling the product as quickly as possible. We will also contact customers who have already purchased the item from us, by e-mail, to advise them of the measures put in place by the manufacturer or the authorities.

If you would like to know more about current product recalls, please check the following websites:

UK Trading Standards
http://www.tradingstandards.gov.uk/advice/advice-recall-list.cfm

EU Rapid Alert System for Dangerous Non-Food Consumer Products (RAPEX)
http://ec.europa.eu/consumers/dyna/rapex/rapex_archives_en.cfm

EU Rapid Alert System for Food and Feed (RASFF)
http://ec.europa.eu/food/food/rapidalert/index_en.htm