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This page describes our Evening Delivery Service. Here is a list of common questions:
Evening Delivery details and terms and conditions of service
When you choose Evening Delivery items are delivered on the same day you place your order. Qualifying orders must be placed before the deadline displayed on the product detail page and dispatched to an eligible address. If the order is placed after the deadline, your order will be delivered the next business day. If the Evening Delivery option doesn't appear, the order isn't eligible for Evening Delivery. Item eligibility is indicated on the product detail page and during checkout.
Currently, this service is available for areas within the M25 Circular Motorway around London and certain post codes in Birmingham, Manchester, Liverpool, Nottingham, Sheffield, Leeds, Edinburgh, Glasgow, Bristol and Cardiff in the United Kingdom. For a full list of eligible post codes click here. We hope to be able to offer this service to more customers in the future.
We recommended that you include a phone number that you can be contacted on, as part of your delivery address so that the Carrier will be able to contact you if needed. Please ensure that you always check the parcel before you accept it from the Carrier. When the parcel arrives, please check that there's no damage to the outer packaging. If there is damage to the other packaging please either refuse delivery or sign for the parcel as damaged.
When will I receive my order?
Here's how to select Evening Delivery:
Note: If Evening Delivery is selected for an order placed on a regional or national holiday the order will be delivered the next working day.
Note: Cancelling items, combining orders or changing your delivery address or delivery options after you place the order could mean your order is no longer eligible for Evening Delivery. We recommend you don't make any changes to your order after the Evening Delivery deadline has passed.
Evening Delivery and 1-Click ordering
The default delivery speed for 1-Click ordering is First Class. However, if an item you have ordered via 1-Click is eligible for Evening Delivery and the Evening Delivery deadline has not yet passed, you can change your delivery option after placing the 1-Click order.
What happens if I choose Evening Delivery and my order doesn't arrive on time?
If you order eligible items before the order deadline and choose the Evening Delivery option at the checkout, we'll dispatch your items to ensure they arrive on or before the time advertised on the product's detail page and in the checkout process. If this doesn't happen we'll refund your delivery fee
LIMITATION OF LIABILITY: IN THE EVENT AN ORDER FOR WHICH YOU HAVE PAID EVENING DELIVERY FEES IS NOT DELIVERED ON THE SAME DAY (OR THE NEXT DAY IN CASE OF ORDERS MADE ON A HOLIDAY) YOUR ONLY REMEDY WILL BE A REFUND OF THE EVENING DELIVERY FEES PAID FOR THE ORDER. AMAZON.CO.UK WILL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION ANY CONSEQUENTIAL LOSS OR DAMAGE (FOR EXAMPLE, SHOULD YOU PURCHASE THE PRODUCTS AT A HIGHER PRICE FROM ANOTHER RETAILER) ARISING OUT OF OR IN CONNECTION WITH THE FACT THAT AN EVENING DELIVERY WAS NOT DELIVERED OR WAS NOT DELIVERED ON TIME. THIS LIMITATION OF LIABILITY APPLIES IN ADDITION TO ANY PROVISION SET OUT IN AMAZON.CO.UK'S CONDITIONS OF USE AND SALE.
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