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TopicsOther Help Areas
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Free Delivery at Amazon.co.ukHow do I get free delivery?
How do I get free delivery?If you're a UK customer you can get free One-Day delivery as part of Amazon Prime. Please read our Amazon Prime page for more information. We also offer Free Super Saver Delivery as an option for UK and eligible European customers. To take advantage of FREE Super Saver Delivery follow these steps:
Combining orders, or changing your delivery address, speed, or preference might affect your order's eligibility for FREE Super Saver Delivery. Until February 29, 2012, we are offering a free trial of First Class delivery to Amazon Locker Locations. For more information please visit our Amazon Locker Delivery Help Page. Does everything on the site qualify for FREE Super Saver Delivery?For the UK, all items are eligible except gift certificates and items purchased from third-party sellers on Amazon.co.uk Marketplace (unless marked as Fulfilled by Amazon). For European addresses, all items are eligible except gift certificates, items bought from Amazon.co.uk which can only be delivered to certain countries depending on their type or size, and items purchased from third parties on Amazon.co.uk Marketplace. To check the list of countries to which items can be delivered and for more information please see our Delivery Restrictions page. Back to topCan I add items to an existing order to bring the total cost over £25 if I need to?Yes. As long as your order hasn't entered the dispatch process, you can add items to the order. To do this, click on Your Account in the top right-hand corner of the page and open your order from the "Orders" section Remember, if you're ordering for delivery to the UK there's no minimum spend required to qualify for FREE Super Saver Delivery. Back to topI'd like to have my order delivered to more than one address. Can I still get free delivery?Yes, as long as the items are eligible. To select multiple addreses you can use our Multiple Address function. For deliveries outside the UK, the value of the delivery going to each address needs to be £25 or more to qualify for FREE Super Saver Delivery. Back to topWhat if I'd like my items to be delivered when they become available, rather than wait for one delivery? Are my orders still eligible for FREE Super Saver Delivery?No. Only orders with all the items delivered together qualify. Back to topCan I get FREE Super Saver Delivery if I redeem an Amazon.co.uk gift certificate?Yes. As long as your order qualifies, you can use your gift certificate and receive FREE Super Saver Delivery. Back to topWhat if I cancel part of an order that's being delivered outside the UK?If the total cost of items ordered remains at or above £25, delivery will be free. If the total cost drops below £25, the normal delivery fee will be charged. Back to topAre 1-Click orders eligible for FREE Super Saver Delivery?Yes. After you've placed an order using 1-Click, you have 30 minutes in which to go to Your Account and change the delivery option for the order to "Super Saver Delivery". If your order is being delivered outside the UK and you've placed an order using 1-Click, you have 30 minutes in which to increase your total order cost to £25 or more to qualify for FREE Super Saver Delivery. Items purchased within the 30-minute window will automatically be consolidated into one order. When you've reached the £25 threshold, go to Your Account and change the delivery option for the order to "Super Saver Delivery". Back to topCan I set my 1-Click default settings to FREE Super Saver Delivery?No, but if the order hasn't entered the dispatch process you can change your delivery preference to Super Saver Delivery. To do this, click on Your Account in the top right-hand corner of the page and open your order from the "Orders" section. Back to topTerms and Conditions for Super Saver Delivery
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