Amazon Cloud Drive Support

Amazon Cloud Drive is your hard drive in the cloud. Securely store your photos, videos, documents and other digital files online and access them from anywhere.

Frequently Asked Questions

How can I move or delete my Cloud Drive files?

To organise your uploaded Cloud Drive files, visit http://www.amazon.co.uk/clouddrive and check the box next to each file you'd like to move. From the More Actions drop down menu, select "Move item" and choose the folder you'd like the file(s) to be moved to.

To delete a file, check the box next to each item and click Delete.

Learn more: Organising Your Files

Do I need to make a purchase to use Cloud Drive?

No; if you have an Amazon.co.uk account, you have access to 5 GB of free online storage on Amazon Cloud Drive. If you need more storage space, paid plans are available for storage up to 1,000 GB.

Learn more: Learn More About Cloud Drive | Adding Storage

What kinds of files can I store in Cloud Drive?

Amazon Cloud Drive customers can upload their digital files: photos, videos, documents, and more can be stored securely and are available via Web browser on any computer. Files of any type can be uploaded and stored, then accessed from any location with an Internet connection.

Learn more: Uploading and Downloading Content