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About Changes to FREE Delivery

This change relates specifically to FREE Delivery. All other delivery services including Amazon Prime and delivery of digital products remain unchanged.

From 12 August, 2015, FREE Super Saver Delivery has been re-named to FREE Delivery, however, you’ll find the same selection of items and same service you’ve experienced under the FREE Super Saver Delivery name.

From 1 May, 2015, orders including £10 or more of books qualify for FREE Delivery. All orders of £20 or more across any product category also qualify for FREE Delivery. Previously, a £10 threshold applied for all orders to qualify for FREE Delivery.

We continue to work hard every day to improve the delivery services that we offer. For example, we added over 10,000 new Amazon Pickup Locations last year to ensure that our customers can collect their deliveries at a time and place that suits them. Also, millions of Amazon customers have already chosen faster delivery by becoming Amazon Prime members. Amazon Prime is £79 a year and offers unlimited One-Day Delivery on millions of items, unlimited streaming of more than 15,000 movies and TV episodes with Prime Instant Video, ad-free access to over a million songs and hundreds of hand-built playlists with Prime Music, plus access to thousands of Kindle titles to borrow for free and unlimited photo storage.

Click here to sign up to Amazon Prime or here for full details of our delivery services.

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