The location of your music depends on the applications you use and your operating system.
If you choose not to use the Amazon MP3 Downloader, you can buy and download individual songs only and must completely download each song you buy before buying another song.
To cancel Downloader installation when prompted, choose "Skip installation and continue." Please also choose "Save" when prompted to download the .mp3 file by your Web browser and wait for the .mp3 file to download completely before buying another song. Choosing "Open" will start your default media player but will not save the file to your computer.
Digital Rights Management or "DRM" commonly refers to software that is designed to control or limit how a file can be played, copied, downloaded, shared, or accessed. DRM-free means that the MP3 files you purchase from Amazon.co.uk do not contain any software that will restrict your use of the file.
MP3 is the most widely compatible music file format and is supported by most media player applications, hand-held music devices, and some CD and DVD players. Our MP3 format also provides you with the freedom to transfer music you buy at the Amazon MP3 store to any device you'd like or copy it to a CD without restrictions of any kind.
Here's more information about music files from the Amazon MP3 Music Downloads store:
You can buy songs from any computer with a Web browser capable of downloading files from the Internet. The MP3 files you purchase will download directly to your computer and are compatible with any system that can read the MP3 music format.
The Amazon MP3 Downloader is required for buying and downloading an entire album and is currently available for Linux, Mac and Windows operating systems. For more information, please visit the Amazon MP3 Downloader Help page.
The Amazon MP3 Downloader queues up all songs from an album for download, saves them all to a specific folder on your computer, and can import them automatically to your iTunes or Windows Media Player library. The Amazon MP3 Downloader offers customers the simplest way to download and import multiple songs in one easy step.
The first time you purchase from Amazon MP3, you may be prompted to open or save an .amz file if you have the Amazon MP3 Downloader installed. This file activates the Amazon MP3 Downloader and initiates downloading your MP3 song files. Be sure to select "Open" when prompted.
Please refer to the tips on our Troubleshooting Download Issues Help page. You may need to adjust your network or Web browser settings to allow downloads from Amazon.co.uk.
You will need a media player installed on your computer (like iTunes or Windows Media Player) or a hand-held MP3 device to enjoy your Amazon MP3 downloads. If your computer is not currently equipped with a media player, you can visit our Downloading a Media Player Help page for more information on compatible media players.
When you make a purchase from the Amazon MP3 Music Downloads store, you are also accepting and bound by the Amazon MP3 Music Downloads Terms of Use. The albums and songs you purchase from AmazonMP3 Music Downloads are free of Digital Rights Management software so that you have the flexibility to play them on any of your media players, PC or burn them to CD.
Yes. MP3 files downloaded from the Amazon MP3 store should be compatible with most CD burning software or CD and DVD players capable of reading MP3 audio files.
Record companies do not always have the rights to sell all the songs on a CD individually. This may be at the request of the artist or due to other contractual reasons.
Additionally, digital versions of an album can sometimes contain bonus tracks not available on the CD, and sometimes the CD has tracks not available on the digital version. Record companies control what tracks are made available on specific formats, and Amazon MP3 will offer all tracks made available for sale.
Our ability to offer music to you in MP3 format is limited by the rights granted to us by the record companies. Currently, not all record companies grant us a license to sell their music for download in MP3 format.
We are constantly working to establish and improve our agreements with record companies so we can offer a complete selection of music downloads in MP3.
We do expand our selection frequently and encourage you to check back for new additions to our product catalogue.
Your Amazon MP3 Music purchases can only be downloaded once. After you have successfully downloaded the file to your computer at the time of purchase, we recommend that you create a backup copy.
We are currently unable to replace any purchased files that you delete or lose due to a system or disk error. If you encounter a problem with an MP3 file immediately after purchase, please click the "Contact Us" button in the Customer Service box in the right-hand column of this page so we can determine how to help you.
As indicated in the Amazon MP3 Music Downloads Terms of Use, music downloads are not returnable once they have been purchased. If you need assistance with a purchase or download, please contact customer service.
Contacting Customer Service
To
reach us via phone or e-mail, please click here. Our live customer
service associates are available from 8 a.m. to 6 p.m., Monday to Saturday.
At this time music downloads are only available to UK customers (including The Channel Islands and the Isle of Man). We apologise for any inconvenience this may cause you. Please continue to check back for additional information on supported locations.
If you are a music artist, publisher, or vendor and would like to add content to the Amazon MP3 Music Store, please see the MP3 Music Labels and Artists Guide for more information.
Find answers to common questions about Amazon MP3 downloads.
