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Kindle Touch Software Update
We have a new, free software update available for Kindle Touch. The software update will be delivered wirelessly and includes an updated user interface and new features. This update automatically downloads and installs for Kindle Touch customers; however, you can also manually download the software and update your device via USB cable.
Note: To support the new features in this update, your Kindle Touch needs to re-index your content. During indexing, your Kindle Touch will require increased battery so we recommend connecting it to a power source. You may need to charge the battery more often than usual over the first day or two. If you have 30 books on your Kindle Touch, for example, it will take about 1 hour to create the index. Some content may be unsearchable until indexing is completed.
This software update includes the following new features:
- A new user interface
- Enhanced Parental Controls
- Book Covers
- Time-to-Read
- Recommended Content
- Enhanced book samples
- Navigate graphic novels, and comics
To learn more, see What's New with Kindle Touch?
Download Version 5.3.2.1
- Determine your software version: From Home, tap the Menu icon, then tap Settings. Tap the Menu icon, then tap Device Info. If you have the latest update, it should look like this:
- Download your software: Depending on your current software update version, you may have to install a previous software update before installing 5.3.2.1. Select one of the links below to download the software update file directly to your computer:
- Transfer software to your Kindle: Turn on your Kindle and connect it to your computer using the USB cable. Drag and drop the new update file from your computer onto the Kindle drive. Do not drop the file into one of the folders within the Kindle drive.
- Monitor file transfer and disconnect: Check your file transfer progress to ensure file transfer to your Kindle is complete before disconnecting. After the file has transferred successfully, eject the Kindle to safely disconnect your Kindle from your computer. Disconnect the USB cable from your Kindle and your computer.
- Start the software update: From the Home screen, tap the Menu icon, then tap Settings. Tap the Menu icon, then tap Update Your Kindle. (This option will be greyed out if the most recent update has already been installed or if the file transfer was not successful.) Tap OK if you want to perform an update. You will see Your Kindle is Updating.
- Once the update is complete: Your Kindle will automatically restart. From Device Info, you will see Firmware Version: Kindle 5.3.2.1. Note: After updating your Kindle Touch, we recommend plugging your device into a power source. As your Kindle Touch performs post-update tasks, it may require more power for a day or two.
Troubleshooting Update Issues
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Symptom |
Cause |
Resolution |
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Unable to search for content after updating Kindle Touch. |
Your Kindle organises your content after updating the software. The time required for this may vary depending on the content you currently have stored on your device. |
To support the new features in this update, your Kindle Touch needs to re-index your content in order to search your content. If you have 30 books on your Kindle Touch, for example, it will take about 1 hour to create the index. You will be able to search normally after the index is complete.
Plug your Kindle Touch into a power source. As your Kindle Touch creates the index, it may require more power for a day or two. |
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Update Your Kindle menu option in Settings is greyed out. |
The update file is in the incorrect directory, or was not transferred successfully. |
Plug your Kindle back into your computer and verify the update file is present in the root directory of your Kindle, not in a folder. |
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Update appears to start, but doesn’t update the device |
The software update file was renamed. |
Delete the update file on your computer and Kindle, and repeat the software update process above. |
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File download won't complete or doesn't appear to start. |
Your firewall software may be blocking the download. |
Verify that your firewall is setup to allow the file transfer. |
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Internet Explorer may prevent downloads. |
Right-click the download link and select "save as" to save the file to your computer. If this method is unsuccessful, complete the following steps to download as an Administrator:
- From the Start menu, right-click on the Internet Explorer icon.
- Select Run as Administrator.
- Return to this page and try the download again.
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Received an error message when selecting Update Your Kindle. |
Incomplete download. |
Re-download the installer from the Download your software section of this page. |
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The software update file was renamed. |
Delete the update file from your computer and Kindle Touch, and repeat the software update process above. |
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Unsupported software modifications are present. |
The Kindle Touch doesn't support software modification and will be unable to update the Kindle software if it has been modified. Contact the original developer of the software modification for instructions on how to remove the modification. |
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After the update, the device is still showing the previous version number on the Settings screen. |
The update did not install correctly. |
If you installed the update via USB, please repeat the installation steps. If your installation happened automatically online, the update will complete the next time your device enters sleep mode. After you turn it on again, the correct version number will display on the Settings page. |
If you still can't update your Kindle software or you encounter any difficulty with your software update, you can contact Kindle Support. Visit this page to download and install the latest software version for Kindle Touch.
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