3 of 3 people found the following review helpful
1.0 out of 5 stars
no dialling tone!, 17 Jan. 2010
I bought this phone in January 2009 and it worked ok for about 4 months, then we realised that it was no longer ringing when someone called, and shortly after that, we were unable to get a dialling tone in the phone. I had to go online to access the full user guide however this has fairly rudimentary advice in case of problems, eg check the phone is plugged in etc. I rang the helpline; the lady gave me instructions to revive the phone, but this did not work. I then made the mistake of leaving the phone for sevral months before trying again at my new address. Same problem despite changing the handset batteries, same advice from the helpline, which again did not work. returning to the helpline, all they could suggest was taking the phone back to Tescos, where I had bought it, and they would swap it for a new model. Sadly too late as the guarantee had run out! i will not be buying another BT phone in a hurry as i am too nervous of the same problem again.