5.0 out of 5 stars
This is a great introduction to the world of Service Design., 17 April 2014
This is a great introduction to the world of service design. It outlines the discipline in a clear way and explains where it fits into the design profession. This is a job role that is soon to kick off and this book does well to outline the tools of the trade in straight forward way.
It is a good resource for linking design with the business world.