This does the job it is intended for........for five minutes. The straps have not been made with proper Velcro and as soon as you wash it they lose their stickiness. You need to purchase your own Velcro and stitch/glue it on. For this reason I find it over-priced.
This was delivered within two days. Unfortunately on first use there was no heat. I changed the bulb and it worked. Next day it was completely dead so I changed the fuse. Worked okay then the bulb blew again.
First thing the following morning a replacement head had arrived. The customer service is superb.
Since then I have found it to be a remarkable bit of kit for the two of us.
To the people who say they cannot cook on two levels I would say you just need some basic cookery skills and common sense and it is easy.
Excellent product and I would buy again from this firm.