12 of 13 people found the following review helpful
5.0 out of 5 stars
So refreshing to experience insurance that works..., 7 Nov 2011
I took out SquareTrade's warranty with accident protection when my son had saved up enough money to buy a 32GB Apple iTouch. Just as well, as he came to me in distress a few months later, having dropped his iTouch on a tiled floor, completely smashing the screen in the process. One weekend call to SquareTrade started the process - had a quick conversation about the situation (happily I'd provided them with my Amazon product receipt at the time of purchase) and a day or two later I was sent an email with a packaging label to print out. Posted the damaged iTouch (at no cost) in a padded envelope and a few days later got an Amazon gift certificate emailed to me. One happy son ordered a replacement, and - having seen the benefit - gladly agreed to work off the cost of the new SquareTrade warranty! Having experienced the claims procedure, I've been very impressed with SquareTrade.